CANCELLATION POLICY

Order Cancellation Within 72 Hours 

You may cancel your order within 72 hours (seventy-two hours) from the time of placing it.

  • Cancellations requested within this period are eligible for a full refund.
  • Cancellation requests must include your order number.
  • Requests should be sent to sales@artandcraftfurniture.com

Cancellations After 72 Hours

After 72 hours, orders are processed and prepared for dispatch.

  • Once processing has started, cancellation requests will not be accepted.
  • No refunds will be issued after this period.

Early Delivery Requests

If you request delivery earlier than the indicated delivery timeframe:

  • Your order will be prioritized for expedited processing.
  • Such orders are considered final and are not eligible for cancellation or refund.

Orders Within the Delivery Time Frame

If an order is placed within a specific delivery window and you request cancellation during this period:

  • The order cannot be cancelled or refunded.
  • This includes cases where an earlier delivery date is selected after order confirmation.

Custom & Made-to-Order Items

  • Custom-made, personalized, or specially modified products cannot be cancelled once confirmed.
  • Production begins immediately after order confirmation.
  • All such orders are considered final and non-refundable.

Contact Us

For any cancellation requests or assistance, please contact us:

+971-43978646

+971-589466300

sales@artandcraftfurniture.com