Shipping policy
Shipping & Delivery
Delivery Coverage
We currently offer delivery within the UAE only, covering major cities including Dubai, Abu Dhabi, Sharjah, and Ajman.
Delivery Timelines
Standard delivery takes between 1 to 12 working days, depending on the product and location.
Estimated delivery time is listed on each product page. Orders may arrive in multiple shipments.
While we strive to meet delivery timelines, delays may occur due to traffic, weather, or courier issues.
Order Processing
Orders placed before 1:00 PM (UAE time) are processed the same day; orders after 1:00 PM are processed the next working day.
Delivery Charges
Standard delivery within the UAE is free on eligible orders.
Express or expedited delivery (if available) may incur additional charges based on the item and location.
Note: Shipping, delivery, and handling fees are non-refundable unless the item is faulty or delivered in error.
Delivery Service
Delivery includes doorstep drop-off only. It does not include unpacking, room placement, or installation unless arranged in advance.
Please ensure elevators, doorways, and staircases can accommodate large or bulky items.
Need Help?
If you have questions about shipping or delivery, feel free to contact us:
✉ Support@artandcraftfurniture.com
☎ 04-3470656
