Deliveries of the products are made free of charge within the city limits of the store purchased from. A nominal charge applies and depends on distances and other factors for locations that are away from the store/city purchased from.
G.C.C. countries, delivery, packing and customs will be quoted separately.
At Art And Craft Furniture we are proud of the products we carry and encourage customers to take time to shop with us, enjoy the ambience of the store and be sure of their purchases, however we recognize that at times there may be an impulse purchase here or there as our products tend to draw you in! For such cases where one would like to exchange an item we allow a period of 7 days after purchase where certain terms and conditions as stipulated at the time of purchase are upheld.
Any purchased item must be unused and in the same condition that you received it
Any item returned not in its original condition, damaged, missing parts will not be eligible for exchange or credit note
Kindly keep and present your original receipt upon request
Any product, customised by request is strictly not eligible for exchange or credit note
If any product has a manufacturing defect, we will immediately fix or exchange it for you, in this instance, there will be no additional delivery or collection charge.
Products shipped to G.C.C. countries are not eligible for exchange, returns or refunds
Due to the increased chances of damage to products, while shipping, customers are advised to view the product in person before purchase
Art And Craft Furniture takes no responsibility if the product is damaged on delivery by the handlers
Art And Craft Furniture. does not provide handlers to unload the goods upon delivery in the G.C.C. and are not liable for any damage during the offloading process on the delivery
We offer export services on port to port basis. All other charges at the port of destination are usually on the customer’s account as these are usually controlled by the governing rules of the countries (regions) the customers would be coming from.
All products are handmade with solid wood and must be placed indoors. An antique finish is given to the items to create a vintage character. Small cracks, spacing in wood and matte stain is part of the charm. Customer is advised to visit our warehouse to view items in person before purchasing. Each piece is unique and cannot be replicated. Owners can choose to place furniture outdoor at their own risk. Avoid contact with water and surface cleaning agents. Regular application of wooden wax will maintain product quality.
Art And Craft Furniture takes no responsibility for damages through wear and tear and general use.